About the Company

The Team

Katrina was a stay-at-home mom with her first child, but she wanted to feel more vital. She began falling in love with the idea of becoming a mom and an entrepreneur so that her children would grow up to learn through observation that creating something of your own is both attainable and rewarding. After her second child was born, it became apparent that juggling family, career, and the daily routine was next to impossible. Katrina began to seek fulfillment that would appeal to anyone in need of a second set of hands. She came across a few options that could help with simple administrative tasks, errands, and managing home projects, but no service offered the gift of time.

Katrina’s first thought was, “How am I going to start this business with a toddler and a newborn?” She decided to grow her business slowly because development had to be planned around rearing her children. The older they became, the more time she would have for her business.

Katrina began to speak with others in the same position. Each of them was looking for the secret to the simple life. These feelings resonated with everyone she talked to. People told her she should pursue being a life coach or a finance counselor. Then they started to ask if she could redecorate their homes or if she could look after the contractors while they are away at work. Finally, the question came about watching their home and watering  their plants while they were away—and the list went on. It was then Katrina knew she could pull it all together and help busy people with everyday tasks.

Katrina was a nurse and board certified human services practitioner, with broad backgrounds in nursing, real estate, finance, human resources and project management, and a passion for communication. Building upon these skills, she launched The Premier Concierge in 2012, a company that prides itself on professionalism, details and providing services tailored to fit each client’s lifestyle. 

In addition to their concierge firm, Katrina also founded The Home Organizers. Katrina realized that people innately desire to live in organized homes, but often don’t have the time or expertise to implement the necessary changes in their lives. Every project is tailored to functional systems for each individual clients’ needs, while adding a functional aesthetic to closets, pantries, garages and attics.

Recognized in the Charlotte Business Journal 2019, Lake Norman Chamber 2020, and Mompreneur Magazine (now Revolution Her) 2014

The Premier Concierge, a licensed, insured and bonded firm has established its place as Lake Norman’s and Lake Wylie’s leading luxury home watch, lifestyle concierge and home management firm that offers peace of mind and quality service. Our concierge professionals cater to an exclusive global clientele who savor the finer things in life and expect nothing but the best.  The Premier Concierge has a company philosophy to match; a client-focused approach with professionalism, passion for excellence, discretion, accessibility and exclusivity at the core. We assure you that your needs will be fulfilled seamlessly with our team's “consider it done” training.  Just give one of our concierge professionals a list and get back to your day. 

Core Values

• Honesty

• Integrity

• Hospitality

• Client Satisfaction

• Reliability

• Confidentiality

We will ensure that your needs are fulfilled seamlessly through our team and a network of professional resources while offering services to help simplify your life.

Why you need us:

• You’re excellent at your career but dropping the ball at home.

• You’re doing it all, but feeling exhausted and overwhelmed when it's time to contact or wait on a vendor.

• Getting help with your household sounds great, but you don’t know where to start.

• Finding time for yourself or your family seems impossible.